Description
We’re seeking a skilled Operations Manager to lead the delivery of Cambridge Literary Festival’s live and digital events. Strong operational, financial, and IT expertise essential. Join a much-loved festival at the heart of Cambridge’s cultural scene.
We are looking for an experienced and solutions focused Operations Manager to lead the operational, financial, and technical delivery of the Cambridge Literary Festival. The main purpose of the role will be to ensure that the systems, venues, and digital infrastructure are in place to support the festival's high-quality programme. The role requires excellent operational management, strong IT knowledge, astute financial control and the ability to deliver live and digital events in collaboration with the Artistic Director. Now in its 22nd year Cambridge Literary Festival is firmly at the heart of the cultural scene in Cambridge. We continue to present two literary celebrations each year, plus one-off events and a growing outreach programme for schools. It is a much-loved and regular highlight drawing large audiences from Cambridge and the rest of the UK.
Essential:
- Proven experience in operations or general management in the events, charity, or arts sector.
- Strong IT skills, with experience managing or commissioning tech systems or IT support.
- Sound financial management experience, including budgeting and forecasting.
- Excellent organisational and leadership skills.
- Ability to deliver complex live and digital events.
- A proactive and collaborative approach to problem-solving.
Desirable:
- Experience working within a not-for-profit or charitable organisation.
- Knowledge of livestreaming and digital content management.
- Interest in literature, publishing, or the wider cultural sector.
Additional Information
- This role is based in Cambridge, with a minimum of two days per week in the central office.
- Flexibility is essential, especially in the run-up to and during festivals (which include weekend work).
- Oversee all operational aspects of the festival's delivery, including venue booking, scheduling, staffing, and contracts.
- Manage the Finance Manager and Festival Event Co-ordinator to ensure smooth financial administration and logistical planning.
- Oversee and develop the festival's IT systems - ticketing, CRM, digital platform, livestreaming - with input from external consultants.
- Evaluate and improve the festival's digital and IT infrastructure; lead on potential changes in IT support provision.
- Work closely with the Artistic Director to assess and implement new event formats and venues.
- Oversee compliance in health & safety, insurance, contracts, and accessibility.
- Develop and monitor budgets in partnership with the Finance Manager and Treasurer.
- Attend Board of Trustees meetings and contribute to strategic planning.
- Sit on the Finance and General Purposes Committee.