New
Description
We’re looking for a Senior Collections and House Officer who can help to create memorable experiences for all visitors as well as championing the care of important collections at Melford Hall and Lavenham Guildhall.
This is a fixed term contract due to end when the postholder returns to the role. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months. What it's like to work here The teams in the Suffolk Portfolio of Ickworth Estate, Melford Hall, and Lavenham Guildhall are in the process of putting together masterplans which will bring significant changes to the properties. New conservation projects means that the team will be looking for committed people to join them. Melford Hall is a surprising country house. Set on the village green in Long Melford, it has a fascinating history ranging from a medieval monastic estate to a lived in family home. The stories it shares with us are of changing tastes, survival against adversity, naval adventures on the high seas and family life. If you enjoy providing great customer service and would take pride in serving this very special property, the team would love to hear from you.
Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: a skilled leader of people, with experience of managing and working with volunteers experienced in caring for collections in a historic setting, with knowledge of collections management systems familiar with preventative conservation and how to apply it, both practically and strategically, through programmes of routine and deep cleaning aware of health and safety and emergency procedures highly organised, with a strong attention to detail confident in communicating with all kinds of people
What you'll be doing You'll manage a team of collections assistants and volunteers to conserve and clean the house and its collections. You'll be responsible for the daily opening of the house, making sure you have the people in place to provide a consistently high-quality experience for visitors. You'll also be responsible for attaining excellent standards of care, and for the planning and running of conservation projects. You'll be collecting and recording data, and using preventative conservation, to help our understanding and how best to conserve, interpret and present the house and its collections. You'll lead by example to embed a culture of excellent customer care, welcoming and introducing visitors to the work of your team here and the wider conservation work of the National Trust.