At our landmark London location, Somerset House offers professional workspaces within a vibrant, value-led community for businesses and organisations working in the creative industries and social innovation. Our thriving community brings together artists, makers, freelancers, and over 600 creative and cultural organisations. From emerging teams to established businesses, B Corps, and charities, everyday working life is enriched by the powerful network and a year-round cultural programme of world-class exhibitions and events. The Residents Team manage part of this dynamic, expansive creative network. Supporting our resident community to settle into and thrive in our workspaces we are actively manage relationships with our residents and deliver a community support programme designed to foster their professional growth. With an emphasis on flexibility, our workspace options include private full and part time offices, co-working and dedicated desks. The provision of these spaces is a major source of income for out charitable trust, in addition to this our department also generates income from meeting room and resident event hires. This role will lead our transition from a complex Excel based database to a dedicated database system, defining requirements, shaping reporting capability, and enabling data-driven decision making across the department. Experience: Skills: Lead Database Transition & Systems Development: Budgeting & Forecasting: Manage & Analyse Data: Reporting & Insight Generation: Systems Management: Please apply by 23.59 on 27 April 2026.Job Summary
Job Description
Job Requirements
Proven experience leading or significantly contributing to system implementation or migration projects, ideally involving databases or CRM platforms, with a track record of transforming complex datasets into clear, actionable reporting.
Experience in advanced budgeting, bookkeeping or financial administration.
Demonstrated success in project management, applying analytical problem-solving approaches to deliver high-quality outcomes. Implementing new processes or developing operational structures to drive change and improve ways of working.
Designed evaluated and refined processes to enhance efficiency, accuracy, and operational performance.
Advanced Excel skills and strong capability with data modelling, dashboard creation and analytical tools.
Proficiency in PowerBI (desirable).
Strong commercial acumen and a track record of identifying opportunities to increase efficiency or profitability.
Strong project administration skillsJob Responsibilities
Lead the full transition from an Excel-based database to a fit-for-purpose dedicated database platform.
Document, define and validate system requirements to ensure the database structure supports all business, reporting and performance management needs.
Develop and continually improve records and systems supporting all budgeting, financial, and relationship management processes.
Maintain and enhance databases, ensuring accuracy, completeness and usability across the team.
Partner with senior management to scope, design and deliver reports that provide actionable insights, support strategic planning, and enhance operational oversight.
Drive continuous improvement across business processes, introducing effective methodologies to enhance consistency, efficiency across the department.Useful Links
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