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Systems & Infrastructure Lead, Marshmallow Laser Feast

  •  London
  •  Â£50k+
  •  Full time
  •  Closes June 5, 2026
  •  NA
  • #Digital media
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Description

Job Summary

Marshmallow Laser Feast (MLF) is seeking a Systems & Infrastructure Lead to join our dynamic team. We’re looking for someone with a passion for systems, technology, and the desire to be part of a team delivering world-class experiential work.

Job Description

Mid-level, hands-on role focused on building, maintaining and optimising the technical foundations that underpin the company's activity. Salary dependent on experience, in the region of £50,000

This role is full time and may involve amounts of national & international travel. The role is based at the MLF Studio (Hackney Wick, London), hybrid working can apply where it fits with workload and project pipeline.

You will take ownership of core systems and processes across the studio, ensuring they are robust, efficient, well-documented and scalable. Working closely with creative, technical and production teams, you will help establish best practices, strengthen infrastructure and streamline the workflows that support development and delivery.

Studio Systems, Processes & Infrastructure
Maintain, build and implement efficient systems for internal operations, identifying bottlenecks and introducing improvements to reduce friction and increase productivity.
Stay current with emerging AI tools, large language models and automation technologies, evaluating their practical application across studio systems and workflows.
Monitor and manage system health, ensuring uptime, stability and reliable performance across all in-studio environments.
Oversee, maintain and continuously improve the studio's technical infrastructure, including networks, NAS, servers, render farm, backup workflows, demo spaces and internal IT systems.
Map, refine and document core studio processes: from asset management to machine setup, deployment workflows, and render procedures. Ensuring clarity, consistency and long-term scalability.
Ensure all infrastructure follows best-practice standards for security, redundancy, organisation, data hygiene and maintenance - including compliance with GDPR and UK data protection legislation.

Job Requirements

Competencies & Experience
- Proven experience in a technical systems role, within a creative or digital environment.
- Proficiency in interactive and digital technologies, including VR/AR/MR, web and immersive / experiential media production processes.
- A generalist understanding of programming languages / development pipelines.
- Experience of building & maintaining infrastructure, IT system administration, technical support, or similar fields.
- Applied experience of rendering - including rendering pipelines, infrastructure and relevant softwares & tools.
- Skilled at scripting to enable efficient deployment and management of MLF work.
- Understanding of computer systems at a component level
Proficient in IT infrastructure troubleshooting, with intermediate knowledge of electrical hardware maintenance and support

Nice to Haves
Experience with R&D methodologies and approaches
Applied knowledge of game/real-time engines like Unity, Unreal

Please read the full description below

Job Responsibilities

Operational Support & Systems Troubleshooting
Provide technical support to the internal team, resolving issues quickly while helping establish preventative measures to reduce future failures.
Develop or refine tools, scripts or automations that enhance workflow efficiency across teams.
Uphold documentation standards across equipment, systems, processes and infrastructure.

Project & Touring Systems Support
Support scalable, repeatable technical processes for project deployment, touring and installation, ensuring systems and assets are prepared, validated and tested.
Maintain structured logs, checklists and workflows for equipment prep, shipping, commissioning and maintenance.
Ensure all touring kits and technical packages are consistent, documented and aligned with system expectations.

Please Read the full description below.

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How to Apply

Application deadline: 5 June 2026 at 23:59

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