Support Officer, Royal Academy of Dance

The Support Officer will act as the primary point of contact for the Director of Group Services and Director of Finance. We are seeking an experienced professional to support the Director of Group Services and Director of Finance in delivering outstanding client service and managing operational efficiency.

The Support Officer will be responsible for providing administrative support to the Director of Group Services and Director of Finance including correspondence, diary management and document preparation. The work involves confidence, sensitivity, and discretion in interactions with a variety of people, both nationally and internationally.

This role requires good organisational skills, professionalism, and the ability to work proactively.

We are looking for someone who:

• Can act as the first point of contact for clients, colleagues, and external stakeholders, addressing queries and escalating as appropriate
• Can manage the Director of Group Services and Director of Finance's diary to schedule and prioritise meetings effectively
• Can prepare detailed meeting packs, including supporting documents, ensuring all necessary information is ready in advance
• Can record and manage action points from meetings, ensuring timely follow-up
• Can maintain an effective diary system to ensure direct reports are scheduled for regular review meetings
• Has experience of GDPR and ensure it is acknowledged in everyday tasks
• Is committed to providing high quality customer service
• Can deal with enquiries confidently providing clear, concise and accurate information or instructions

We encourage and welcome applications from people with a disability, people from minority ethnic backgrounds, and people from the LGBTQIA+ community.

Please let us know if you have any access needs for the interview.

Applicants must have the right to work in the UK and bring relevant documents if invited to attend an interview. We are unable to sponsor people under the Skilled Worker scheme

No agencies please