Description
About The Role
As Student Wellbeing Coordinator you will oversee and contribute to the operational delivery of our campus student wellbeing team. This role is central to providing high-quality advice, guidance, and support on a range of wellbeing issues, from mental and physical health to financial concerns and personal problems.
What You'll Do:
- Manage your own caseload while coordinating and overseeing the caseloads of Student Wellbeing Advisors across the campus, ensuring operational rotas meet service needs.
- Provide operational line management, including facilitating 1:1s, performance monitoring, and escalating staffing matters to the Student Wellbeing Manager as needed.
- Collaborate with the Learning Support Coordinator to ensure appropriate support for students with special educational needs.
- Plan, coordinate, and deliver an annual calendar of proactive student wellbeing campaigns, activities, and initiatives, in collaboration with the Student Wellbeing Manager.
- Offer expert advice to management and committees on student wellbeing issues, contributing to policy development and providing necessary reports.
- Liaise with academic staff to support training and development across the wider campus team, including assessing reasonable adjustments.
- Deliver 1:1 pastoral tutorials both online and face-to-face, ensuring students receive timely guidance on a variety of wellbeing issues.
- Coordinate student wellbeing processes such as MEC applications, committee documentation, extension requests, and the hardship fund.
- Act as Deputy Designated Safeguarding Lead, promoting equity, diversity, and inclusion in all student wellbeing activities.
- Establish and maintain positive working relationships with the Admissions team to ensure timely and proactive support for new students with individual support needs.
What You'll Bring:
- A good standard of general education.
- Comprehensive experience in delivering high-quality student support services in a Further Education (FE) or Higher Education (HE) context.
- Broad knowledge of support issues in Higher Education, along with current knowledge of emerging trends and challenges.
- An empathetic and inclusive approach, with a genuine desire to enhance the student experience.
- The resilience to manage a high and emotionally demanding workload effectively.
- The ability to work independently, make decisions, and manage a varied workload with conflicting priorities and tight deadlines.
- Strong written and verbal communication skills, and proficiency in Microsoft Office.
- The ability to collect, analyse, and report data.
Please apply via our website.