Description
As a Solutions Design Technician, you'll be the vital link between our cutting-edge technology and our customers' ambitions. Your expertise brings ideas to life-translating complex solutions into clear, compelling demonstrations that inspire confidence and win trust.
From owning the technical demo stage to supporting hardware scoping requirements, trade shows, and developing global experience centers, you'll play a central role in shaping how the world experiences our technology. By collaborating with customers, internal departments, external third-party vendors, and strategic partners, you'll turn our offerings into clearly articulated solutions that drive success, customer satisfaction and showcase our brand as the industry leader.
Experience:
- Experience working on technical projects (from concept to completion) in theatre, live events, concerts, virtual production, immersive technologies, OR a related field
- Experience creating system designs in CAD for the AV industry
- Familiarity with at least 2 of the following; video engineering, audio-visual (AV) systems, projection, object and camera tracking systems, LED panels, networking and/or real-time rendering technologies
- Experience in troubleshooting and problem-solving for complex technical systems
- Experience in 3D software such as Blender, Maya, Cinema4D, Unreal, Notch or Unity
- Practical experience in maintenance, setup and operation of technical equipment on a stage or related environment including inventory management, equipment maintenance and ensuring operational readiness
- Team-oriented with excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders
- Technical Demonstrations & Client Experience: Deliver demonstrations of the hardware, software, and workflows that the company sells. Take charge of the demonstration stage and its equipment, ensuring all existing hardware is maintained and in excellent working condition.
- Event & Trade Show Coordination: Assist in designing, preparing, and executing the company's international trade show presence. Lead company-hosted industry events at the London HQ
- Project Support & Collaboration: Gathering client requirements, determining technical needs, and creating customized solutions for customer projects.
- Vendor & Partner Coordination: source, integrate, and deploy the solutions designed. This might include collaborating with vendors on LED stages, camera tracking systems, and other immersive technologies.
- Research & Development: Stay current with emerging immersive technologies and best practices in live events, immersive experiences, virtual production, broadcast technology, LED stage