Retail Assistant, Royal Academy of Arts

Please note, this role is being offered on a part-time basis, working 18 hours per week.

The Royal Academy of Arts is currently seeking an enthusiastic and customer focused Retail Assistant to join our team, working in the Royal Academy Shops.

The RA Shops are a respected, well-loved and highly successful part of the RA visit; working collaboratively with our front of house teams, our Retail Assistants play a crucial role in delivering the retail offer; a service and environment that reflect the ambitions and positioning of the RA.

Recognising the importance of a consistently excellent welcome across all Front of House operations, the primary objective of this role is to provide frontline customer service and sales within an expert retail team, maximising sales, and trading opportunities.

About You

You will be a dynamic, customer service focussed individual who believes in putting the needs of a varied audience at the heart of what you do. An art or curatorial background is not essential to this role.

You will have first-class customer-facing skills, and the ability to deal with a wide range of people. You will be adaptable, friendly, helpful and provide a warm welcome, proactive assistance and clear information to all those visiting or working at the Academy.

You should be able to demonstrate a genuine interest in people and be able to engage with a high volume of visitors. You may have an appreciation for the arts but more importantly you will be passionate about contributing to the RA`s story.