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People Operations Manager, The British Museum

  •  London
  •  Â£40k-50k
  •  Full time
  •  Closes June 23, 2025
  •  Emma Nicholls
  •  bmrecruit@britishmuseum.org
  • #Museums

Description

Job Summary

People Operations Manager People and Culture Full-time, 41 hours per week (including one hour paid lunch break). We work in a hybrid way and are open to flexible working patterns. 12 month fixed-term contract £41,852 per annum Application deadline: 12pm (midday) on Monday 23 June 2025

Job Description

This is a newly created role within the People and Culture team overseeing, leading and developing the delivery of our People Operations function. Reporting into the Head of People Operations, you will review and introduce process efficiencies to ensure a consistent and excellent service is delivered to leaders and colleagues across the Museum.

You will lead a small and hard-working team of People Officers and People Coordinators with a strong focus on continuous improvement, compliance and best practice, delivering HR administration in a people-centric way. We care about our Museum colleagues and create trust and efficiency in our work through simplification and doing things consistently to an accurate standard.

Acting as a strategic partner, you will also collaborate with colleagues to enhance employee experience, streamline People Operations activity, and contribute to workforce planning and talent strategies.

If you like a challenge and are looking for an opportunity to drive forward effective and efficient process improvement strategies and projects, we invite you to be part of our dynamic team.

Job Requirements

You will be a confident and comfortable People Operations professional, with a passion for problem solving and driving forward a small team. You will demonstrate a high level of initiative and have a strong focus on continuous improvement both of yourself and those around you. You will also be able to evidence:

  • Proven experience delivering People Operations.
  • Highly organised with excellent time management skills.
  • Skilled in building relationships and collaborating with a variety of stakeholders
  • Exceptional attention to detail.
  • Knowledge of UK employment law and HR best practices.
  • Experience using HR systems.

Job Responsibilities

  • Mentor and develop the People Operations team, fostering a high-performance team culture.
  • Streamline People Operation processes, ensuring efficiency and legal compliance.
  • Collaborate cross-functionally to align People and Culture strategies with business objectives.
  • Oversee the delivery of a seamless candidate onboarding experience, ensuring that leaders and new starters receive a positive, informed, and timely delivery of support, including recruitment checks and producing employment contracts. To introduce and improve induction resources for new starters.
  • Support and assist with the delivery of Museum projects that relate to People Operations, including but not limited to the design, procurement and implementation of a modern and future-focused HRIS.

If this sounds like the right opportunity for you, then we'd love to hear from you. A full job description is available below, this details the key dimensions of the role and the person specification.

Contact Details

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