Description
The Parent Finance Officer is responsible for providing accurate and timely information, recording relevant financial information, and completing financial calculations under the rules of the Department for Education’s Music & Dance Scheme, Grants, Prizes, and Bursary funds.
The Parent Finance Officer will manage student finance and report to the Accountant.
CONTRACT TERMS:
Hours: Full time, Monday-Friday. 35 hours per week
Salary: £32,000 per annum
Location: Covent Garden (with occasional travel to White Lodge, Richmond Park)
Start Date: ASAP
MAIN DUTIES:
General (students):
- Be the first point of contact for parents regarding financial matters
- Work with the Credit Controller to answer parent financial queries
- Work with the Credit Controller to ensure parents settle their invoices, including referral to credit agents
- Highlight the hardship cases to the Financial Controller with recommendations for action required.
Full-Time Students:
- Issue annual finance packs to parents of all full-time students, including up-to-date and relevant forms to apply for financial assistance and the yearly Parent Contract
- Ensure all income declaration forms and Parent Contract acceptances are received with the required supporting evidence
- Prepare the Financial Assessments of parental income and Music & Dance Scheme grants, ensuring the scheme's rules are always adhered to
- Issuance of CAS letter and dealing with the administration of visas for overseas students in line with UKVI regulations
- Attend the School's New Parents Days, which may include occasional weekends
- Update and maintain the student Excel database using iSAMS data
- Prepare recharges schedule for the credit controller to bill parents Associates / Intensive courses
- Ensure all income declaration forms are received with the required supporting evidence
- Prepare the calculations of parental income to award bursaries and financial assistance where Music and Dance Scheme funding is not available
- Liaise with the Training and Access department and Intensive Courses department to ensure that all queries are dealt with promptly.
Please read for more in our recruitment pack.
ESSENTIAL CRITERIA:
- Customer service experience
- Substantive evidence of a consistent high-quality standard of work and delivery to deadline
- Excellent organisational skills with experience of prioritising work and managing conflicting deadlines
- Excellent interpersonal and communication skills, able to build supportive relationships with internal and external stakeholders
- Experience of working within a team, capable of working independently and autonomously when the job requires it
- Strong working knowledge of Windows PC systems and Microsoft Office programs
- Advanced Excel skills with the ability to accurately manage and manipulate large volumes of data, experience with iSAMS
- Able to represent the school on event days and confidently promote the work of the department
- Proactive and flexible attitude towards duties and working patterns to fulfil the requirements of the role, willing to get involved
- Empathy with and a commitment to the aims and ethos of the School.
Music & Dance Scheme:
- Reconcile the Music & Dance Scheme balance sheet accounts monthly
- Complete the Music & Dance Scheme annual returns.
Other Duties:
- Ensure all information and reporting is accurately titled, well-presented and delivered in a timely fashion
- Manage the archive of student files each year
- Assist the Finance Team in carrying out ad-hoc duties as and when required
- Reconcile and present reports for statutory audit and other audits as required
- To occasionally, if required, cover for other team members in their absence.
Please read for more in our recruitment pack.
To apply, please submit an application form through the Royal Ballet School Website.