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Membership + Communications Specialist, Glass Art Society

  •  Remote
  •  Â£30k-40k
  •  Full time
  •  Closes November 13, 2026
  •  Brandi Clark
  •  brandi@glassart.org
  • #Visual arts
New

Description

Job Summary

The Membership + Communications Specialist is the day-to-day engine of how GAS shows up for its members: on social media, on the website, in the inbox, and in the membership and donor database. This role carries out the communications plan and owns the membership program and its growth.

Job Description

The Glass Art Society is an international non-profit membership organization founded in 1971 whose mission is to connect, inspire, and empower all facets of the global glass community. GAS strives to stimulate communication among artists, educators, students, collectors, gallery and museum personnel, art critics, manufacturers, and all others interested in and involved with the production, technology, and aesthetics of glass. We are dedicated to creating greater public awareness and appreciation of the glass arts.

GAS operates a virtual office, and the Membership + Communications Specialist is a remote full-time position that reports to the Communications Director. This is a remote, full-time position reporting to the Communications Director. Some travel (including international) is required. During major GAS events (the annual GAS Conference + International Festival of Glass), the position may require extended daily hours and active engagement with staff, artists, members, and partners. The position is expected to attend and work both events.

This role executes the channels that keep members informed and engaged week to week and is the first point of contact for member questions. Salary range is £30-36,000 a year. Deadline to apply is 23.59 on November 13, 2026.

Job Requirements

REQUIRED
Associate's degree or equivalent education and experience
Experience growing a membership, audience, or customer base
Experience with a CRM or membership/donor database
Excellent written, verbal, and digital communication skills
Strong organizational skills and attention to detail, with the ability to manage multiple deadlines
A service-minded, professional approach to working with members, donors, and partners
Proficiency in Google Workspace or Microsoft Office

PREFERRED
Experience with Neon, Submittable, or similar platforms
Graphic design and social media skills, including Adobe Creative Suite or Canva
Experience in a nonprofit, arts, events, or membership organization
An interest in glass or the wider craft community

Job Responsibilities

Own the GAS membership program and lead its growth and development
Develop new member benefits and member benefit partnerships
Develop and carry out strategies to recruit and retain members
Track membership trends, retention, and growth goals
Process and report on new memberships and renewals
Member and donor communications, including emails, surveys, and physical mailings
Respond to member inquiries promptly and professionally
Review and maintain membership and donor pages on the website and Membership Portal
Implement the social media plan, including designing, scheduling, and monitoring
Support program communications
Maintain the membership and donor database for consistency and accuracy
Prepare donor gift acknowledgments and tax receipts
Track and activate sponsor and trade agreement deliverables
Manage evolving technology needs
Provide on-site program support
Identify opportunities to improve office processes and help design and implement new systems
Other duties as assigned

Useful Links

How to Apply

To apply, please submit a cover letter, resume, and design sample to [email protected]. No phone calls, please.

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