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Marketing Manager, Saffron Hall Trust

  •  East
  •  ÂŁ30k-40k
  •  Full time
  •  Closes September 26, 2025
  •  Deirdre Hickey
  •  Deirdre.Hickey@saffronhall.com
  • #Music

Description

Job Summary

Saffron Hall Trust is seeking a Marketing Manager to lead our campaigns, digital strategy, and brand development. You’ll manage a small team, and also oversee ticketing, customer service, and play a key role in growing audiences and profile.

Job Description

In this role, you will lead our campaigns, digital strategy, and brand development. You'll manage a small team and also oversee ticketing, customer service, and play a key part in growing audiences and raising our profile locally, regionally, and nationally.

We're seeking an experienced marketer (ideally in the arts) with strong communication, digital, and project management skills.

This is an excellent opportunity for someone who wishes to build on existing leadership experience or for someone who is ready to take their first step into management.

Hybrid working and reduced hour working negotiable.

Job Requirements

Key Responsibilities

  • Lead all marketing activity, ensuring Saffron Hall Trust's (SHT) brand is communicated clearly to audiences, partners, and stakeholders.

  • Plan and deliver campaigns across brochures, digital, advertising, and regional distribution.

  • Manage designers, agencies, freelancers, and suppliers to produce high-quality communications.

  • Collaborate with Programming, Fundraising, and Learning & Participation to grow audiences and showcase impact.

  • Build and manage the marketing budget, forecast event income, and report insights to senior leaders and Trustees.

  • Maximise box office revenue through pricing strategies and Spektrix management.

  • Oversee customer service standards, training, and feedback systems for all public-facing teams.

  • Lead digital strategy across social media, website content and development, and email marketing.

  • Develop commercial income opportunities through venue hire, merchandise, and retail sales.

Job Responsibilities

Cont.

  • Line-manage the Marketing Coordinator and Box Office Assistants, supporting training and development.

Person Specification

Essential

  • Strong marketing experience, ideally in music or the performing arts.
  • Proven success in leading strategic campaigns.
  • Skilled at managing suppliers, agencies, and freelancers.
  • Experience in ticketing/box office administration.
  • Proficiency with website CMS (e.g. Craft) and digital tools.
  • Excellent written/verbal communication and budget management skills.
  • Confident using Microsoft Office and Google Workspace.

Desirable

  • Knowledge of Spektrix ticketing system.
  • Familiarity with Adobe Creative Cloud (Photoshop, InDesign).
  • Understanding of classical music.

Qualifications

  • Degree or equivalent professional experience in marketing, communications, or related field.

Useful Links

How to Apply

Please send a CV and covering letter (no more than 2 sides of A4) outlining how your experience matches the role and person specification to [email protected] with the subject heading Marketing Manager. Application deadline: 26 September 5pm. Online interviews will take place 2 and 3 Oct with in-person interviews taking place 9 and 10 October.

We welcome applications from those who are already in a manger role or those ready to take their first step into management and develop their leadership skills.

Please contact [email protected] if you wish to have an informal discussion about the role.

Saffron Hall Trust is an equal opportunities employer. We welcome applications from candidates of all backgrounds and experiences. If you require any adjustments to our application process, or would like to apply in an alternative format, please let us know and we will be happy to accommodate. This appointment is subject to an enhanced Disclosure & Barring Service check.

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