LFF Volunteers Coordinator, British Film Institute

BFI London Film Festival (LFF) runs an Industry & Professional Programme of screenings, events, networking and informal marketplace for around 3,500 film industry professionals alongside the main public festival.

What you'll do

Liaise with festival departments to understand their needs and to provide details of volunteers assigned to their events.

Help raise staff awareness of the role and the function of volunteers.

Ensure there is appropriate support and training for volunteers.

Lead on the process of organising and uploading shifts for volunteers to the platform along with amending and communicating with volunteers.

What you'll bring

Experience gained within a cultural organisation, events or other related organisation, in a similar role working with volunteers.

Experience in delivering excellent customer service, managing issues diplomatically and resolving concerns with sensitivity and professionalism.

Demonstrable skill and experience in information and data management and experience using databases including Excel.

Demonstrable skill and experience working with systems and databases including StaffSavvy and Airtable.

Take a look at the full job description to learn more about the role and how you could be a great fit.

Benefits

25 days annual leave (rising to 30 with service) + bank holidays + the option to buy up to 5 extra days of annual leave

Additional paid time off between Christmas and New Year

BFI pension scheme with 5% employer contribution

BFI Childcare Scheme, where we contribute to childcare costs

Enhanced pay for Maternity & Paternity leave

Complimentary tickets to BFI Southbank & IMAX screenings and events

Free BFI Player subscription + discount on BFI merchandise, and film tickets

We support diversity and inclusion, and we strongly welcome and encourage applications from our under-represented groups; who identify as D/deaf and disabled and/or are Black and Global Majority.