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IT Operations Manager, Royal College of Music

  •  London
  •  Â£50k+
  •  Full time
  •  Closes June 29, 2025
  •  Grace Tattersall and Aino Betts
  •  grace.tattersall@andersonquigley.com
  • #Music

Description

Job Summary

The RCM is seeking to recruit an IT Operations Manager who will be responsible for providing ICT services and support to staff and students, with day-to-day responsibility for the ICT infrastructure, operational contracts, cyber security, systems administration, and the help desk.

Job Description

The Royal College of Music is one of the world's greatest conservatoires, training gifted musicians from all over the world for international careers as performers, conductors and composers. We are ranked the Global No. 1 institution for Performing Arts for the fourth year running in the 2025 QS World University Rankings by Subject.

We are looking for candidates with the following attributes:

  • You will be an experienced IT professional with experience of Microsoft Windows, Office 365 and Network maintenance, SQL servers and cloud technologies.
  • You will have experience of IT Service Management and working to SLA's.
  • You will have a good understanding of cyber security challenges and how to minimise the risks and impacts.
  • You will have with strong team management skills and effective delegation.
  • You will have good project management stills.
  • You will be committed to delivering an excellent service for our students and staff.

This post is offered on a permanent, full-time basis

Job reference number: AQ3241

Closing date: 29 June 2025

Interview date: TBC

Salary: Grade 8, circa £50,000 per annum

If this sounds like you, please contact our search partners Anderson Quigley (details below) for a confidential conversation. We are very keen to hear from a diverse range of candidates. Thank you again for your interest in the Royal College of Music.

Grace Tattersall mailto:[email protected] - [email protected]

Aino Betts mailto:[email protected] - [email protected]

The RCM is committed to nurturing diverse and inclusive environments for all staff and students to work and learn. We positively encourage applications from suitably qualified and eligible candidates from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Job Requirements

We are looking for candidates with the following attributes:

  • You will be an experienced IT professional with experience of Microsoft Windows, Office 365 and Network maintenance, SQL servers and cloud technologies.
  • You will have experience of IT Service Management and working to SLA's.
  • You will have a good understanding of cyber security challenges and how to minimise the risks and impacts.
  • You will have with strong team management skills and effective delegation.
  • You will have good project management stills.
  • You will be committed to delivering an excellent service for our students and staff.

Job Responsibilities

The IT Operations Manager will be responsible for providing ICT services and support to staff and students, with day-to-day responsibility for the ICT infrastructure, operational contracts, cyber security, systems administration, and the help desk. The IT Operations Manager reports to the Head of IT and leads a team of six. The IT Manager supports the Head of IT by negotiating and managing operational contracts and budgets.

Useful Links

How to Apply

Please contact our search partners Anderson Quigley (details below) for a confidential conversation. We are very keen to hear from a diverse range of candidates. Thank you again for your interest in the Royal College of Music.

Grace Tattersall [email protected]
Aino Betts [email protected]

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