We are seeking an IT and Systems Manager to join our team to lead on our infrastructure and IT development across our whole business. With a diverse IT requirement such as CRM Box Office System, Front of House EPOS, digital screens, CCTV and of course network and devices for our team, we are seeking somebody that is passionate about IT and Systems with an innovative approach to solutions. Some elements of our IT, such as Network and Device Security, CCTV hardware and install and WiFi Management is outsourced, and the successful applicant will manage these contracts. This is a permanent full-time role with annual pay of £41,004.07 per annum. The closing date is Sunday 26 October, and interviews will be held on the 30 and 31 of October. We want to work with people who are passionate about their work, resilient in the face of any challenge that comes their way and supportive of their colleagues. Interested in digital innovation A collaborative and proactive team player Entrepreneurial A creative thinker and problem solver Good knowledge of relevant legislation and regulations, in particular data protection. Good knowledge of Box Office ticketing systems. Good knowledge of VOIP Telephony including Call Centres. Good knowledge of Point-of-Sale systems. Good knowledge of IT Networks. Good knowledge of Microsoft 365, Endpoint and Azure. Good knowledge of IT Systems. Excellent IT skills Excellent problem-solving skills Good project management skills Good numeracy skills Good administrative skills Good experience of using CRM systems. Good experience of delivering practical skills training Good experience of budget management. Good experience of managing and developing a website. Good experience of working in administration To ensure that all of our IT and CRM systems provide the best possible value for money and customer service at all points of contact for the organisation. To be the developer and administrator for all digital systems. To project manage the procurement and implementation of all digital systems and equipment, to meet agreed timetables, budgets and the theatre's business objectives. To ensure that all systems, and our usage of them, operate in accordance with The Marlowe's Privacy Policy and the General Data Protection Regulation (GDPR) legislation. To be the champion of digital collaboration between all departments. To work in a safe and legal way to comply with regulatory and legislative requirements. To drive your own career and skills development, making the most of the opportunities made available to you. To live and represent the Marlowe Theatre's values. Through the Marlowe Theatre websiteJob Summary
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