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Head of Commercial, Fitzwilliam Museum, Cambridge

  •  East
  •  Â£50k+
  •  Full time
  •  Closes November 22, 2026
  •  Lucy Perman
  •  HR@fitzmuseum.cam.ac.uk
  • #Museums
New

Description

Job Summary

We invite applications for our new Head of Commercial role to lead on commercial strategy and income.

Job Description

The purpose of the Head of Commercial role is to lead on
commercial strategy and income. Working closely with, and
reporting to the Chief Operating Officer, the post-holder has
lead responsibility for making decisions about growing,
sustaining and delivering this critical income stream as part of
the Museum's business model.

The postholder is responsible for creating the conditions for
commercial income success, establishing an entrepreneurial
culture in the Museum and developing colleagues' skills and
confidence. The role covers existing commercial activity
including exhibition ticketing, venue hires, retail and catering
contracts and their effective performance against KPI targets,
as well as identifying and growing new commercial business
opportunities in previously unidentified areas.

The Head of Commercial will share learning from the
Museum's commercial income programme to help inform
decision-making on commercial ventures for the University
collections.

The Head of Commercial oversees strategy and operations
across exhibitions, public programmes, partner events and
membership activity, working with colleagues and teams
across the organisation. The post-holder leads the venue
hires and events team responsible for galleries hires,
commercial events and location filming.

Across the Museum, the post-holder is also responsible for
identifying and nurturing further commercial potential and
pricing and delivery strategy. This includes commercial
strategies for publishing, image licensing and
training/consultancy delivery activities. The Head of
Commercial will ensure that commercial activity is integrated
with operational capability and brand strategy.

Job Requirements

The post holder is required to:

Have significant senior-level experience in a commercial, trading, or income-generation role, within a cultural, heritage, visitor attraction, or not-for-profit environment.

A proven track record of delivering revenue growth and improving profitability across multiple income streams.

Experience of developing and implementing commercial strategies aligned to organisational values and public purpose.

Experience of financial management, with an understanding of controlling project costs and budgets, and performance reporting.

Proven and successful experience of delivering complex, multi party programmes at a senior level.

Leadership/management experience from a senior project or programme role.

Please see the further information document for full person specification on University of Cambridge Jobs page.

Job Responsibilities

The role will develop a commercial income strategy as part of the Museum's business plan incorporating existing commercial activity and setting out plans for new ventures. The sucessful applicant will lead on decision-making regarding commercial income activity and develop commercial income policy to underpin future decision-making.

Please see the further information document for full job responsiblities on University of Cambridge Jobs page.

Useful Links

How to Apply

Please apply on www.cam.ac.uk/jobs. Applications close 22nd November at 23:59.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

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