About the Role The Head of Business Optimisation & Projects supports the organisation's strategic projects, activities, and core business support functions. The role ensures that our systems, processes, and teams are ready for the future, and that we continue to operate with efficiency, innovation, and purpose. You will work closely with the Chief Executive and Finance Director to align projects and priorities with the organisation's overall strategy. Through collaboration and shared planning, you will help translate vision into action, ensuring that initiatives are delivered effectively and sustainably. You will guide cross-departmental projects, shape clear plans, and support delivery that strengthens organisational effectiveness. You will champion improved ways of working, create better tools and systems, and support colleagues across all teams to deliver their work with clarity and confidence. The role also plays a central part in business improvement activity. You will identify new opportunities, strengthen our financial resilience, and build partnerships that raise the profile of the organisation. You will contribute to planning, data use, and optimisation work that ensures we continue to grow and respond to sector needs. You will lead the Business Support Team, oversee all organisational systems, and work closely with external partners to ensure that technology is secure, compliant, integrated, and aligned with our goals. You will also represent the organisation at events and sector gatherings, sharing insight and contributing to wider conversations on innovation and best practice. A key part of the role is bringing people together. You will foster collaboration across departments, encourage team building, and help create a culture where colleagues move forward together with shared purpose and ambition. Strategic Projects & Organisational Development Lead and coordinate cross-departmental business optimisation projects, aligning them with organisational strategy and ensuring clear planning, efficient delivery, and optimised processes that drive departmental effectiveness and operational efficiency. Support all teams to create additional capacity by enabling more efficient operations and successful project/programme outcomes Support the Senior Leadership Team and Heads of Department in shaping and delivering business plans, process improvements, and organisational priorities. Develop systems and processes that enable agile working, collaboration, and real-time reporting. Manage and balance cross-departmental needs, ensuring projects add long-term value to both operations and audience impact. Champion a culture of continuous improvement, innovation, and ambition across the organisation. Business Improvement Identify and develop new opportunities, ventures, and partnerships to enh Responsibilities For Heads of Department Develop and deliver departmental plans aligned with organisational strategy. Lead and support teams to achieve high standards of performance and creativity. Manage budgets, resources, and reporting within your area. Maintain oversight of compliance within your department, ensuring policies and procedures are followed, including health and safety, safeguarding, and data protection. Lead on implementing and monitoring statutory obligations and best practice in your area. Contribute to organisational decision-making and collaborative projects. Support a culture of learning, inclusivity, and innovation. For more information and to apply, please visit our website: https://theatreroyal.mystaffsavvy.com/apply/position/head-of-business-optimisation-and-projectsJob Summary
Job Description
Job Requirements
Job Responsibilities
Useful Links
How to Apply