Description
An exciting opportunity has arisen to join the school’s Front of House Team. We are seeking to appoint a highly motivated and enthusiastic professional to support our busy schedule of shows and events.
To undertake front of house duties during performances, events and exhibitions and covering the reception desk as required
£20.17 per hour (including Holiday pay)
- Proven ability to work effectively in a role that deals with the general public.
- Experience in a Front of House role is desirable but not essential.
- Excellent communication skills at all levels
- Understanding of and confidence in managing a 300 + seat venue
- Ability to multitask and work under pressure
- Excellent proven customer service skills
- A friendly personality and the ability to interact positively with the public
- Flexible approach to working hours
- A commitment to the Schools mission, ethos and equal opportunities policy, together with high standards of education, care and behaviour.
- Ability to exercise initiative, take personal responsibility and resolve issues independently.
- A positive, solution focused attitude to work.
- Delivering a first-class audience and visitor experience at The BRIT School. The role will largely be practical, requiring you to manage the front of house and reception operation.
- Manage all front of house aspects at performances and events to ensure the safe and smooth running of the School's licenced venues.
- Managing and briefing a team of student stewards.
- To act as Duty Manager when the public are on site, taking ultimate responsibility for the safety of the public and coordinating any potential evacuations.
- Keeping all storage, service areas and front of house areas clean and tidy at all times.
- Identify and report on all arising repair and maintenance issues.
- Ensure that all organisation and statutory guidance for fire, security, Health and Safety and emergency policies and procedures are complied with.
- Act as Fire Marshall (training will be provided)
- Deal with audience feedback in an understanding and professional manner, and within reason, aim to resolve any issu