Description
The Editions Officer will work closely with the Head of Editions and Editions Sales Officer to deliver all aspects of the production, storage, customer care and sales of Whitechapel Gallery’s portfolio of Artists’ Editions.
The Editions Officer will work closely with the Head of Editions and Editions Sales Officer to deliver all aspects of the production, storage, customer care and sales of Whitechapel Gallery's portfolio of Artists' Editions. The Editions Team is part of Whitechapel Gallery Ventures, the trade subsidiary of Whitechapel Gallery.
Conditions of work
- Contract: Permanent
- Hours of work: Full-time (36.25 hours). Monday to Friday, 9:30am- 5:45pm (with one hour unpaid lunch). Due to the nature of the job, flexibility may be required to your normal working hours. Additionally, some early morning, evening and weekend work might be required, as well as occasional travel. The additional hours will be compensated by time off in lieu.
- Salary: £29,760 per annum
- Probationary period: 6 months
- Notice period: 2 months (1 week during probation)
Production & Logistics
- Assisting the Head of Editions with the development and production of new editions.
- Responsible for the general care, conservation and storage of artworks.
- Liaising with Whitechapel Gallery's framing partners.
- Overseeing the planning, logistics and organisational tasks around Art Fairs and any other external event participation
Sales & Customer Care
- Actively contribute to meeting income targets, in conjunction with the Head of Editions and Editions Sales Officer.
- Together with the Editions Sales Officer be responsible for all customer care and order fulfilment of Editions.
- Attending UK and International Art Fairs and selling Editions to meet agreed targets as required.
- Post-Art Fair customer follow-up and order fulfilment.
- In liaison with the Head of Editions and Editions Sales Officer, assisting with the delivery of sales events, promotions and campaigns to drive sales of Editions.
Please check our website for the full job description.
Essential qualities include:
- At least two years' experience of retail, or other customer service roles working with the public
- Proven track record in sales in relevant positions with demonstrable commercial awareness
- Excellent communication and customer care
- Confidence and experience in handling money
- Experience of implementing efficient operational processes and procedures, such as order fulfilment
- Proven track record of working to deadlines and coordinating projects
- Excellent numeracy skills and IT skills
- Awareness of health and safety, access and equal opportunities issues
- Understanding of the charitable objectives of the Whitechapel Gallery
Please check our website for the full job description.
Please complete the application form and diversity monitoring form found on our website, and return to [email protected] by 10:00am on Tuesday, 8 July 2025.