The Duty Managers are the face of the Tobacco Factory Theatres during live performances and events and are responsible for supervising the Front of House Assistants on shift. We are looking for friendly, organised and proactive members of staff with exceptional customer service skills to oversee the smooth running of our Front of House operation. You will be responsible for the opening and closing of our building and will oversee the running of the Theatres and our Theatre Bar and Front of House operation during performances. You will assist our audiences as they attend performances and events, support the Front of House Assistants working on the Theatre Bar and work closely with our Technical, Box Office and Sales teams to ensure the Theatre runs smoothly at all times. Contract: One year fixed term contract. Guaranteed 12 hours per week. Additional hours will be offered when available. Employer: Tobacco Factory Arts Trust Salary: £13.20 per hour Location of post: Tobacco Factory Theatres, Raleigh Road, Bristol, BS3 1TF. Probation period: Two months during which notice will be one week Notice thereafter: Six weeks We would like to hear from people who have: Experience of bar work in a supervisor capacity Proven experience of FOH operations in Arts & Theatre environments Excellent customer service including experience of conflict resolution Proven experience and ability to lead a team independently and follow company procedures Experience having worked as part of a team Ability to communicate clearly in person and by email Strong skills in upselling techniques, particularly in relation to merchandise and bar sales Passion to create a supportive & inspiring environment which is accessible and inclusive to all To apply please visit our website and complete an application form and Equal Opportunities form and email to [email protected]Job Summary
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https://tobaccofactorytheatres.com/jobs-volunteering-and-experience/