The Castle Cinema is looking for a Part Time Duty Manager to join their team. The Castle Cinema is an independent community cinema in Hackney, and the reincarnation of one of London's earliest cinemas! Built in 1913 as The Castle Electric Theatre, the original cinema closed in 1958 and re-opened in 2017 after a successful crowdfunding campaign. Since then we've built strong ties to the community, working hard to ensure we're serving everyone's needs. With two beautiful screens and a stunning bar, we're passionate about great films, delicious refreshments and genuine service, and want a trip to The Castle to be remarkable for all three. A diverse workforce benefits both our organisation and the community it serves, and we encourage candidates who reflect the local community, and those underrepresented in the arts. This includes marginalised cultures and ethnicities, LGBTQ+ folk and those who are neurodiverse or disabled. Terms & Conditions Job title: Duty Manager Reporting to: GM/AGM team Manager of: Front of House team Pay: £15 per hour, with paid breaks Holiday: equivalent of 28 days per year (calculated pro rata) + an extra day for every year worked Other benefits: complimentary cinema tickets & bar discount, employee assistance programme, cycle to work scheme Start date: Immediate Contract: Permanent, with a 6-month probation period. Hours: Part time. 14 hours per week minimum contract. 14-20 in actuality (2-3 shifts). Opportunity to pick up more. Availability: mixture of daytime & evening shifts. Evening & weekend availability is essential. Regular Sat/Sun availability necessary. We are a London Living Wage Employer and therefore conduct a yearly wage review in line with LLW guidance. Apply by 13th February 2026 at 12pm. Person specification Essential: - Excellent communication skills and demeanour with customers, colleagues and managers - Available to work a variety of shift patterns, including evenings, weekends and holidays - Punctual and reliable - Keen attention to detail and a positive & proactive approach to solving problems - A strong work ethic. Leading by example. - Natural leadership and ability to effectively delegate tasks. - Experience of working in a customer service or hospitality/arts environment. Desirable: - Experience in a management role, ideally in customer service, hospitality or an arts venue - Previous bar or cafe work/experience working with stock - Training and certification - personal licence; first aid; food hygiene - Projection and technical knowledge Purpose of the role: Our Duty Managers are a crucial part of our management team, and responsible for the day-to-day running of cinema; maintaining high standards, guiding the front-of-house team, and ensuring an outstanding customer experience. Responsibilities: - Customer experience - Staff management - Food & Beverage - Events and hires - Building Maintenance & cleanliness - Back Office Scheduling & Event Creation - Projection - Marketing - Keyholding - Training new team members - Upholding systems and processes. - Contribute to the overall success and development of The Castle as a member of the Management team. - Undertake any other duties as may be reasonably required by Senior Managers. Please apply via. this link:Job Description
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