Salary: £16,200 per year (pro rata, based on a full-time salary of £27,000) Contract: Part Time, Permanent Work Hours: 24 hours per week Overtime: Any additional hours worked beyond the contracted 24 hours per week will be paid at the overtime hourly rate as agreed with management Annual Leave: 17 days per year (including bank holidays), pro rata based on a full-time entitlement of 29 days Responsible to: General Manager Responsible for: Front of House Team Full Job Description: Can be downloaded from our Careers page here: https://www.sevendialsplayhouse.co.uk/about/vacancies Our Duty Managers are central to creating an atmosphere that feels dynamic, welcoming, and uniquely ours. They lead the Front of House team on duty, making sure every audience member, artist, and visitor has the best experience possible - from the first hello to the last drink at the bar. They also keep the building running smoothly, working closely with the General Manager to ensure operations reflect our brand values and commitment to excellence. Excellent organisational, time management, and prioritisation skills; able to work calmly under pressure and adapt to changing demands Strong written and verbal communication skills Proven customer service skills and a commitment to delivering an excellent audience experience Ability to exercise initiative, take responsibility, and resolve issues independently Collaborative, proactive, and solution-focused, with excellent attention to detail and reliability Flexible in relation to duties and working hours, including evenings and weekends, responding to organisational needs Knowledge of Health & Safety legislation and procedures Competent in basic IT applications and experience with Box Office ticketing system Building Operations: Act as keyholder, ensuring the building is safe, clean, compliant, and ready for shows, hires, and events. Report maintenance issues and support sustainability initiatives Show Operations: Lead FOH staff, oversee bar, ticketing, and merchandise, manage incidents, liaise with hires and teams, and maintain public spaces Staff Leadership: Supervise, train, and motivate FOH team, prepare rotas, and uphold professional standards Customer Service: Deliver excellent audience, artist, and visitor experiences, handling queries and complaints effectively Finance & Administration: Reconcile sales, manage stock, record staff hours, and support financial reporting Health & Safety: Ensure compliance with safety, fire, licensing, and accessibility procedures, conducting risk assessments and emergency response Full Job Description Here: https://www.sevendialsplayhouse.co.uk/about/vacancies To apply, please send a CV and cover letter (no more than two sides of A4) explaining your interest in the role and how your experience and skills meet the role’s requirements to:Job Summary
Job Description
Job Requirements
Job Responsibilities
How to Apply
Chantal Lane, General Manager at [email protected]
Please also complete our Equality Monitoring Form as part of the application process
Application deadline: Monday 24 November 2025 at 10 am Interview period:Â Week commencing 1 December 2025