Working as part of a small team, you'll get involved with all aspects of digital records management from providing day-to-day administrative support to internal users, to developing and delivering training packages for staff, to helping shape the future by assisting with the development, configuration and roll-out of Microsoft 365 to support records management. You'll work on retention, information protection, information architecture, classification and metadata, and more. We're looking for a qualified or experienced records management professional willing to undertake training in Microsoft 365 administration; or someone with relevant Microsoft 365 Certification (or equivalent experience) who is willing to do records management training. Training will be provided as part of the role, depending on experience. You'll need to be a team player with the excellent communication and customer service skills required to liaise with internal users and stakeholders. You'll need to be able to work independently, taking the initiative and judging when to involve colleagues. You'll need excellent IT skills and be able to trouble-shoot and problem-solve when required. This role will be a hybrid-working role and you'll need to work a minimum of two days per week in the office. This role can be based at either the Library's Boston Spa, Yorkshire or St Pancras, London sites.Job Summary
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