Description
Manage the digital products that welcome, engage and grow Tate’s audiences. It is an exciting time to join Tate’s Digital team. Our digital platforms reach millions of people each year, and we’re focused on deepening those connections — helping more people discover and experience art.
Working at the heart of Tate's cross-disciplinary Digital department, you'll collaborate with colleagues across Marketing, Membership, Tate Enterprises and Audience Insights to create inclusive, evidence-led and high-performing digital products. As Digital Product Manager, you'll own and improve key commercial and visitor journeys across ticketing, Membership and the online Shop - making it easier than ever for audiences to support and visit Tate.
To succeed, you'll bring experience managing digital products end-to-end, using data and research to guide decisions and balance user needs with business goals. Collaborative and curious, you'll enjoy working with designers, developers and analysts to deliver impactful improvements. You'll join a supportive team that values openness, kindness and experimentation - shaping digital experiences that make art accessible and inspiring for everyone.
- Proven experience in product management or a related role, with the ability to turn organisational goals into actionable product plans that deliver against KPIs.
- Strong grounding in user-centred design methodologies (ideally including workshop facilitation) and the use of data and research insights to guide prioritisation and decision-making.
- Commitment to equality, diversity and inclusion, with the skills to design and deliver accessible digital experiences for broad and varied audiences.
- Excellent communication skills, with a collaborative and adaptable style across technical and non-technical teams.
- Ability to manage stakeholders effectively, balancing different needs and building alignment across teams.
- Strong organisational and project management skills, able to handle multiple priorities in a fast-paced environment (e.g. using Trello, Asana, Jira).
- Curiosity about technology and how digital systems integrate and evolve, combined with a commitment to continuous learning.
- Manage products aligned to Tate's digital roadmap across their full lifecycle- from ideation and discovery through release, QA/UAT testing, and continuous improvement.
- Gain a deep understanding of audience and user needs across digital journeys, identifying opportunities for improvement, innovation, inclusive design, onward journeys and conversion.
- Define, track and analyse engagement and conversion KPIs, using data, analytics, A/B testing and CRO experiments to guide decision-making and evidence impact.
- Plan and facilitate user research and usability testing to inform product development and strategy.
- Manage and communicate product backlogs, collaborating with colleagues across Tate to scope and deliver new and existing products.
- Work closely with developers, designers and analysts to ensure timely, high-quality delivery.
- Build effective relationships with stakeholders across Tate, ensuring alignment between product priorities, organisational goals, and audience needs.
For all opportunities we ask candidates to complete an online application form for the vacancy they are interested in. If you need an application form in an alternative format please call us on 020 7887 4997. Once you have submitted your application you can keep track of its progress by logging into your account.