Customer Success & Delivery Manager - maternity leave contract, Vialma

Vialma is a streaming service dedicated to arts and culture. We create unforgettable digital and multimedia experiences for our customers. We work in close partnership with brands, museums, concert halls to help them better connect with their audiences and generate revenues. We already work with a broad range of cultural organisations such as the Paris Opera, the Orsay Museum, the Palau de la Musica in Barcelona, the Bayerische Staatsoper, the London Symphony Orchestra,... various corporate brands and financial institutions.

We create white-label streaming services and curated playlists with innovative features that help organisations sell more tickets, raise funds, and build stronger connections with their target audiences. Our team handles everything, from music licensing to technology and content management, so our partners can focus on growth.

We've also launched a Health & Education branch, where leading institutions in these industries use our platform to give patients, students, and residents meaningful access to the arts. We already collaborate with major players in their fields, and we're excited to keep expanding that list, with your support .

Before applying, please check what we do in more details in our B2B website here: https://solutions.vialma.com/en/home

The position is remote, though ideally you are based in Brussels, Paris, or within three hours of Munich. Some of us work fully remotely, while others enjoy meeting and collaborating in person on a regular basis. You'll be joining a friendly team of 20 "Vialmagicians," spread across five countries and representing 10 nationalities. With that level of diversity, it goes without saying that we actively embrace inclusion and are committed to creating a welcoming environment for everyone.

This maternity cover role is suited for a mid- to senior-level professional. You will oversee the B2B and Content departments, supported by an intern, ensuring smooth project execution and timely delivery.