CRM Manager, Lowry

Lowry is a visual and performing arts venue situated at the heart of MediaCityUK in Salford, one of the world's most exciting culture and media destinations.

This is an exciting opportunity to join Lowry, we are looking for a CRM Manager to develop, manage and execute CRM across the organisation and lead on all eCRM activity. This role will require you to act as a CRM champion within the organisation, ensuring colleagues understand how best to engage and communicate with audiences and how all touchpoints across the audience journey connect.
This role sits within the Audiences, Sales and Marketing Department which brings together Ticketing, Communications, Marketing, CRM and Digital as a centralised team working across the whole organisation; united by shared accountability and responsibility for audience and revenue targets.

The ability to communicate complex and technical information in clear and engaging ways is essential. You will also have extensive experience with ESP platforms, CRM systems, data analysis and reporting tools, as well as an enthusiasm for staying informed on audience behaviours and insights, CRM, emerging digital and wider marketing trends.

The role has a number of staff benefits including:

Complimentary and discounted theatre and live event tickets.
Free car parking just a few minutes' walk from the Lowry building.
Paid day off for your birthday.
Discounts at the bars, restaurant and gift shop located within the Lowry building.
Access to Lowry's Wellbeing Hub and to other health and wellbeing services, including counselling, physiotherapy and remote GP appointments.
Group Life Assurance Scheme.

Please note that MediaCityUK is a well-connected destination with a variety of different transport options - bus, car, tram and bike.

The application deadline for this vacancy is Thursday 18th June 2026 at midday.
Interviews take place on Wednesday 24th June 2026, please ensure your availability for this date.