Description
With a focus on streamlining comms processes and growing engagement across our digital channels, the Communications Coordinator will support across a broad range of commercial and outreach projects.
This is a central support role within the Hay Festival communications team focused on delivering creative communications campaigns to enhance Hay Festival Foundation's impact, reputation and recognition.
Key Responsibilities
Social media management
- Coordinate year-round posting schedules for English social media channels, supporting campaigns and projects in line with the charity's objectives.
- Manage Hay Festival communities across digital networks, responding to messages and engaging audiences to grow platforms daily.
- Support live coverage plans for Festival events and projects, working with freelance content teams to ensure compelling storytelling that supports the charity's objectives.
Press Office support
- Support the communications director and freelancers in maintaining and growing a matrix of media contacts across projects.
- Manage year-round press requests and support freelancers in high frequency launch moments with swift responses to media.
- Coordinate media accreditation to live events, organising ticket requests and circulating key briefings.
Website support
- Support the communications team in coordinating website content (English pages) including copy, imagery and CMS uploads.
Archive
- Support the communications team in managing Hay Festival's global archive of content, ensuring digital assets are organised safely and securely.
- Work with the artist management team to ensure content rights and permissions are correctly logged and implemented.
- Respond to incoming archive requests, ensuring appropriate delivery of content to media partners, artists and wider stakeholders where needed.
General
- Devise and deliver regular internal bulletins to update on communications timelines and highlight results.
- Coordinate internal and external meeting agendas and action reports for across the communications team.
- Input to post-Festival reporting, working with the Marketing Manager to ensure reports are produced and circulated widely to time.
The Communications Coordinator will be a self-motivated individual who understands comms functions for charities and the cultural sector.
Essential
- Proven experience managing a variety of social media platforms and digital content tools.
- Strong organisational and time-management skills with exceptional attention to detail.
- Excellent written and verbal communication skills in English, with strong copywriting ability.
- Demonstrated understanding of communications best practice and digital engagement trends.
- Collaborative team player with excellent interpersonal skills and a proactive approach.
Desirable
- Experience within the arts, literary, or not-for-profit sectors.
- Familiarity with CRM systems, email marketing, or basic graphic design tools (e.g., Canva, Adobe Creative Suite)
- Additional language skills, particularly Welsh and/or Spanish.
To apply please send a letter explaining how your experience fits the role and a copy of your CV to Sian at [email protected]