Spyscape + Spygames, London's immersive spy museum experience, is seeking permanent Brand Ambassadors to lead the front of house operation, represent the brand, delivering exceptional levels of customer care and allow people to achieve extraordinary things. £15 per hour, 15-25 hours per week available Experience & Qualifications: Customer service experience, 6 months to 1 year preferred Personal Attributes & Essential Requirements: Must thrive in a dynamic, fast-paced work environment Responsibilities Deliver a friendly, high-energy, and proactive welcome to all customers Coordination & Collaboration With Team Leads to support group visits, birthday parties, and team-building sessions Please email Cam ([email protected]) with your CV and a maximum 1 page covering letter. Please send your application by 6pm on Friday 23rd October.Job Description
Job Requirements
A relentless desire to help people
Outgoing, engaging, and proactive approach
Excellent communication and conflict resolution skills
Reliable, energetic team player with a positive attitude
Organised, detail-oriented, and an efficient multitasker
Thorough knowledge of our experiences and exhibit content
"Success in this role means consistently delivering memorable guest interactions, achieving retail targets, and contributing to team energy."Job Responsibilities
Operate POS systems for admissions and retail transactions
Drive retail sales through customer engagement and product knowledge
Ensure daily operational excellence across all guest-facing areas
Ensure facilities or tech issues are quickly and efficiently resolved
Other responsibilities as assigned
With Team Leads and Venue Supervisors to receive guidance and to support our goals
With the Events team to support group activities and staffing needs
With Facilities and Technology specialists to ensure an excellent experience for all
With fellow ambassadors to share best practices and support a cohesive teamUseful Links
How to Apply