Box Office Supervisor (Groups Lead), Capital Theatres

The Box Office Supervisor (Groups Lead) plays a key role in delivering excellent customer service and strong sales performance across Capital Theatres' box office operations, ncluding ticket sales, memberships, donations, and effective cross- and up-selling. The role also leads on supervising Capital Theatres group sales service, and on increasing overall revenue from group bookings. As part of the Box Office supervisory team, the post-holder leads by example, sets high standards, and supports the day-to-day leadership of Box Office Sales assistants.