Bar Manager, Troubadour Theatres

BAR

• Full engagement in back-office operations but also the ability to be a hands-on manager.

• Carry out all inventories and stock orders to reduce waste and improve margins, ensuring correct stock management processes are followed by the team.

• Maintain good H&S / HACCP practices, including working environments, licencing and food handling, ensuring that the team adheres to all H&S legislation and that all mandatory training is completed on time.

• Demonstrate a good working knowledge of products and understand key perfect serves.

STAFF MANAGEMENT

• Line management of the Hosts, Duty Managers and Supervisors.

• Own the recruitment, training and performance reviews of the bar team as required, including contract delivery and right to work checks.

• Perform investigations, disciplinaries and grievance meetings according to best practice and company policy.

DUTY MANAGEMENT

• Duty manage 3 performances per week, leading the venue, theatre and bar teams, as well as security, ensuring standards of service are maintained at all times. This may increase during peak performance weeks or to cover holiday.

• Oversee the visitor experience operation during public hours, upholding all relevant policies and procedures, in particular those relating to relevant health and safety and licensing regulations.

• Duty manage bespoke events as required, including private hires on dark days of the resident production.

ADMINISTRATION AND FINANCE

• Ensure bar sales records are reviewed daily, working closely with the suppliers to reconcile discrepancies and run the bar operation.

• Complete and check daily / weekly payroll, ensuring all data is accurate for the finance team.

HEALTH AND SAFETY

• Ensure all Health and Safety policies and systems of working are followed, reporting any breaches to the Theatre Manager including reporting of accidents, incidents and near misses using the theatre's reporting system.