Seasonal Retail and Admissions Assistant (Churchill War Rooms), Imperial War Museum


Are you a team player who enjoys working in a customer facing role? Apply now to join the Churchill War Rooms team as a Retail and Admissions Assistant.

The Retail and Admissions department welcomes over 2 million visitors each year. The department has 5 permanent Retail and Admissions operations across the IWM branches. The department is responsible for generating income and profit for IWM; delivering a product range that is unique, relevant and inspiring; providing excellent customer service and visitor welcome and the department acts as an ambassador for the IWM brand and values.

Admissions: The key roles and functions are focused on welcome and income. This includes providing an excellent visitor welcome; information about the site; entry ticket sales, guidebook sales and handing out and collection of the audio guides.

Retail: The key roles and functions for Retail are focused on product knowledge, sales drive, team working and customer service. Churchill War Rooms has one shop, situated near the admissions area.

To Apply

Apply online via our website

Please note we do not accept CV’s, you will be required to fill in an online application form.

The closing date for receipt of applications is 9am, Wednesday 27 March 2019.

Interviews will be held on Friday 5 March 2019. Please note that the interview date has been specifically chosen according to the availability of the panel. You are advised to keep this date free if you are interested in this vacancy. We are unable to reschedule interviews.

We regret that if you have not heard from us within three weeks of the closing date your application, in this instance, has been unsuccessful.

IWM is committed to a policy of Equal Opportunities

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