Retail and Admissions Assistant (HMS Belfast), Imperial War Museum


Are you a team player who enjoys working in a customer facing role? Apply now to join the HMS Belfast team as a Retail and Admissions Assistant.

The Retail and Admissions department welcomes over 2 million visitors each year. The department has 5 permanent Retail and Admissions operations across the IWM branches. The department is responsible for generating income and profit for IWM; delivering a product range that is unique, relevant and inspiring; providing excellent customer service and visitor welcome and the department acts as an ambassador for the IWM brand and values.

HMS Belfast
HMS Belfast attracts over 300,000 visitors each year. The branch charges an admission entry fee and manages the arrival of pre booked groups. The Retail and Admissions operation comprises a ticket desk and shop.

Admissions: The key roles and functions are focused on welcome and income. This includes providing an excellent visitor welcome; information about the ship; entry ticket sales and guidebook sales.

Retail: The key roles and functions for Retail are focused on product knowledge, sales drive, team working and customer service. HMS Belfast has one shop, situated in the admissions area.

To Apply

Apply online via our website

Please note we do not accept CV’s, you will be required to fill in an online application form.

The closing date for receipt of applications is 9am, Monday 25 March 2019.

Interviews will take place w/c Monday 1 April 2019. Please note that the interview date has been specifically chosen according to the availability of the panel. You are advised to keep this date free if you are interested in this vacancy. We are unable to reschedule interviews.

We regret that if you have not heard from us within three weeks of the closing date your application, in this instance, has been unsuccessful.

IWM is committed to a policy of Equal Opportunities

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