Historic London Attraction - Part Time Visitor Services Supervisor, Artisan People

Description

A unique part of London underground history is opened to the public, providing a small number of guests the opportunity to explore and learn about a well preserved historical time capsule, led by experienced tour guides.

The attraction has a team of Customer Service staff, led by a Duty Supervisor, to ensure all guests experience a fantastic visit. You will be expected to ensure the Customer service Team provide a good level of service and you will be an escalation point for any issues that arise and problems that need to be resolved.

Opening from Wednesday to Sunday each week, the Duty Supervisors will do 3/4 shifts of 8.5 hours each week, must be available for compulsory training dates.

Successful candidates must have:

  • Suitable management/team leader experience in a similar exhibition/events environment

  • Excellent customer service/complaint handling skills

  • Excellent interpersonal skills and the proven ability to lead and motivate a team

  • Experience in public health and safety requirements and evacuation procedures

  • Dedication and commitment of keyholder responsibilities

  • Good level of physical fitness / ability to stand for long periods / ascend descend stairs frequently

  • A positive and proactive approach to work

  • An interest in London’s history.

 Dates:-

  • Initial interview with Artisan People from 27th May.

  • Second Interview with client on Monday 10th June.

  • Role training starting mid June

Pay rate: £13.43 hour. Training will be provided. 

Please apply with a CV and covering letter that addresses all of the above.

Only successful candidates will be contacted.

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